Thursday, December 7, 2023

XLRI Jamshedpur hosts CHRO Conclave: AI to get more credence in HR system

Jamshedpur, Sept 20: XLRI Jamshedpur, marked a significant event in the realm of human resources with the KRONOS ā€“ CHRO Conclave, organized by the Conclave Committee of XLRI’s PGDM (GM) Batch 2023-24.

This year’s theme, “HR 4.0: Thriving with AI and Metaverse Innovations,” brought together a distinguished panel of senior HR professionals to delve into the dynamic landscape of artificial intelligence (AI) and the metaverse in the field of HR.

The event commenced with an inaugural address by Fr. Donald Dā€™ Silva, who expressed gratitude to the speakers for their valuable time and inaugurated the event by facilitating discussions on AI, Metaverse, and virtual workspaces. He also acknowledged the committee members for their efforts in organizing the KRONOS Conclave.

The event featured three panel discussions, each focusing on a distinct aspect of HR in the digital age.

The First Panel Discussion, titled “AI Ethics in HR: Striking the Balance,” featured notable speakers Md. Rashid Jaffrey, Chief People Officer, Tata Steel Long Products, emphasized the importance of privacy and culture while incorporating technological changes and data-driven decision-making in HR. Ramakrishna Vyamajala, CHRO, Home First, discussed AI’s impact on HR strategies, highlighting the need to balance existing talent with new hires. Ruchira Bhardwaj, CHRO, Kotak Life, addressed biases arising from AI and the necessity of collaboration and digital data protection. Abhishek Tiwari, Sr. VP HR, Tech Mahindra, focused on AI’s role in talent acquisition, virtual offices, and performance management systems, stressing personalized learning and tracking workforce trends. Neha Dixit, VP- HR, Simpl, emphasized personalized training and the utilization of dark data for driving inferences in HR. Shanil Verma, CHRO, Turtlemint, discussed AI as a screening tool, legal frameworks, and privacy concerns in organizations.

The Second Panel Discussion, titled “Upskilling and Reskilling in the Metaverse Era,” included the following speakers Rupesh Tripathi, Partner HR, KPMG GS, highlighted the use of Metaverse for remote training in challenging environments and the potential of AR/VR for personalized learning. Ruchi Dhawan Sharma, VP & Head HR, Indigo, discussed technology adoption in aviation and the role of AR/VR in training customer service agents. Ashish Bhalla, Director HR, HCL Technologies, emphasized upskilling in a constantly changing environment, alignment, and ROI indicators.

Gaurav Saini, CHRO, HMD Global Nokia Phones- APAC & MEA, talked about acquiring different aptitudes and upskilling for different roles. Gunjan Joshi, Director Talent Acquisition, Trident Ltd., discussed technology’s efficiency in removing redundant jobs, with examples from the manufacturing sector. Karan Lakhani, CHRO, Tata Steel Downstream Products Ltd., addressed the integration of technology with human training and the potential of VR+AI for training packages.

The Third Panel Discussion, “Managing Diversity and Inclusion in Virtual Workspaces,” featured the following speakers Jaidip Chatterjee, CHRO, SREI, discussed AI and Metaverse solutions in complex cultures and their relevance for audits and financial risk analytics. Soumitra Das, Global CHRO, Redington Ltd., emphasized digital algorithms for competitiveness and trends in virtual workspace, culture, and leadership. Kanchan Banerjee, CHRO, Vedant Fashions- Manyavar MoheY, talked about AI’s role in decision-making and HR management. Priya Ranjan, VP HR, JSW Steel, discussed data-driven insights and AI’s role in diversity and inclusivity. Saswati Sinha, Head Human Resource- India & MEA, Evalueserve, emphasized pulse surveys and feedback for data analysis and regional/cultural understanding. Saurabh Sharma, Global Head of Talent Acquisitions, OLX Autos, discussed gender diversity and the importance of human interactions.

The event concluded with the announcement of the winners of the KRONOS 2023 Case Competition.

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