Jamshedpur DC addresses villagers’ grievances, orders pension camp within two days  

Jamshedpur: In a proactive move towards addressing the concerns of local residents, Manjunath Bhajantri, the Deputy Commissioner, conducted a grievance redressal program in which numerous cases were resolved on the spot. The program saw villagers bringing forth their issues, with a focus on rural, pension, ration, housing, and land-related problems, connecting online with Pragya Kendras at the Panchayat level.

The program featured the participation of all district-level departmental officers, alongside their computer operators, who connected with the Collectorate. Simultaneously, officers from subdivisions and blocks connected online with their respective offices. The streamlined approach ensured that complaints were promptly verified, allowing officials to ascertain the status of previously submitted applications and the reasons behind any delays. Appropriate actions were taken to address each issue, and the concerned department informed the complainant about the estimated resolution timeline.

The program began with a review of issues raised during the previous session, with beneficiaries who had submitted complaints earlier also connecting online to receive updates on the progress of their cases. Subsequently, the program shifted focus to complaints related to the Terenga Panchayat in Musabani.

Several individuals raised concerns about pension-related matters, with Ghasiram Bodra’s case standing out as his pension was reportedly being credited regularly to his Gramin Bank account. However, applications from three other complainants had not been received. The Panchayat Secretary was directed to show cause by the Deputy Commissioner, and eligible beneficiaries were instructed to be covered under the Sarvajan Pension Yojana by organizing a pension camp at the Panchayat Secretariat within the next two days.

The Block Development Officer (BDO) of Musabani was also directed to take necessary action regarding this matter.

Other cases included issues related to disability certificates, inclusion in ration cards, problems caused by non-matching fingerprints, non-receipt of pension amounts, and housing concerns. Each complaint was diligently addressed during the program, with officials providing guidance and solutions. In cases requiring further investigation, reports were ordered, and actions were to be taken accordingly.

The Deputy Commissioner emphasized the district administration’s commitment to resolving issues promptly and enabling local residents to avail themselves of government schemes. This grievance redressal program exemplifies the administration’s dedication to fostering community engagement and ensuring the efficient resolution of public concerns.