Jamshedpur : The recent cases of thefts at ATMs of public and private banks recently has highlighted how poorly the banks were investing in their security systems despite clear instructions given by the Reserve Bank of India. The city is witnessing fraudulent ATM withdrawals to the extent that people who used to queues in banks, are afraid to use it today.
The illegal withdrawals from ATMs are hard to get back. For one, the pain of losing money and does not listen to customers on the other bank officers. S K Ghosh, SDO of BSNL also fall victim of illegal extraction of Rs 5,000 from ATM and the bank failed to give satisfactory answer.
In case of illegal withdrawal of money from the ATM 20 to 25 people are falling victims. The highest number of complaint is that of State Bank of India (SBI) ATM. Sources informed that though the ATMs at Bistupur have security personnel installed but they hardly give proper attendance and show lethargic attitude.
‘We are looking into all aspects and will nab the culprit soon. We are working with bank officials and surveillance around ATM machines has been enhanced,’ said a Bistupur police station official. Another police officer added that it was indeed a pity that the leading banks, instead of being a role model to other banks in the district, was careless in adhering to security norms laid down by the RBI. It was only after the heist, the bank was now contemplating to put security systems in some places.
Taking a strict stand against the culprits, for the first time, East Singhbhum district police’s cyber cell nabbed two youth for withdrawing off customer’s money from ATM by using fraudulent means.
Those arrested have been identified as Sanjiv Sikdar and Rakesh Yadav, both employees of a call centre Aegis Ltd. While the former hails from Dhanbad the latter belongs to Ghatshila.
Senior superintendent of police, Amol V Homkar said that the youths are being grilled. As per the investigation, a Mango-based resident had claimed that some unknown persons gave her a call from a local call-centre informing that her account will be closed due to some problem over regulation of ATM card-holders. As the two accused had given their reference as employee of the call centre, the victim, Samita Das had provided the two her savings account number. But the next day she found Rs 10,000 was debited on her account.