Tuesday, November 28, 2023

BSNL Jamshedpur warns customers against rise in cybercrime

Jamshedpur, June 1: State-owned telecom operator BSNL has warned its customers to be aware of rising cases of cybercrime. According to a press communique, recently fraudsters are sending messages to customers of BSNL from personal numbers viz 08697937328, 9883547802 etc instead of SMS header. Fraudsters also call customers from personal mobile numbers for completing the KYC verification at the earliest to keep their mobile number active, it said.       

“Of late cybercrime is on the rise and fraudsters are using new ways and techniques to commit crimes. BSNL customers are once again advised not to share any personal details viz Aadhaar number, bank card details and not to install any app viz team viewer or quick support, kyc support etc. By installing these apps customer loses control over his mobile phone to fraudsters. Customers must never respond to these messages, never install any app and not transfer any amount,” said Sanjeev Verma, GM, BSNL Jamshedpur.

He informed that BSNL never asks its customer for any Aadhaar number, personal details etc over call or SMS. Further BSNL’s Customer care number is 18001801503 or 1503 only. In case of doubt always contact Customer Care Number 18001801503 from any number. BSNL customer at Jamshedpur can also contact on 0657-2234633 and may send mail on mail id: [email protected].

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