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AC Nielson Survey: Jamshedpur ranks second in Asia Pacific Region

Outgoing JUSCO MD Ashish Mathur thanks all stakeholders for support

City maintains excellent performance in utility and quality of life for 3rd consecutive year

Jamshedpur: Steel City has emerged the second best city in the 3rd party survey on utility and quality of life conducted by AC Nielson this year. Maintaining its outstanding performance for the last two years, the city has achieved a score of 88 on the Customer Satisfaction Index in the Asia Pacific Region.

Expressing gratitude to all stakeholders, especially the people of Jamshedpur, Ashish Mathur, who is soon going to be succeeded by Executive Director Tarun Daga, said, “The people of this city have made Jamshedpur a top performer in utility services covering the four key areas of piped water, green cover, city roads and household power. In some key areas, the city has fared better than Chandigarh which has achieved a score of 85. The city’s performance is better in areas like piped water, waste water management and power supply.”

Besides Jamshedpur, the survey was conducted in Chandigarh, Noida, Vadodara and Navi Mumbai. The average score in utility was 78 while the best in class score was 85.

In the quality of life survey, Vadodara secured the first place only to be followed by Jamshedpur.

According to Mathur, the areas where the city needs improvement are medical services, public transport, public health & hygiene and higher education. In the areas of water supply and power services, the city is doing better than other cities, he said.

The quality of life survey took into consideration social, economic and environmental parameters.

Sharing his experiences during his six year long tenure at JUSCO, Mathur said, “I thank the people for the improvements made so far. A lot needs to be done ahead. When I joined JUSCO, congestion of traffic was a major problem. The roads were widened and a lot was done to maintain the legacy of the city. People responded well to the Zimmedar Nagrik, Zimmedar Shahar campaign of JUSCO. The carnival too, made it a happening city.”

Mathur said drinking water would soon reach the remaining areas of the city. He said a proposal for developing orchard streets in the city on the lines of Singapore has also been well received.

Stressing the need to strengthen basic amenities, Mathur said JUSCO had applied a third time to Kolhan University for starting B.Ed course in KMPM College. The HSM flyover will be ready in six to seven months, he added.

Asked about the challenges ahead as the MD of JUSCO, Tarun Daga said, “Every job is challenging. A lot is being done in JUSCO and many more things will come in the days to come.”

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