TMH Jamshedpur strengthens patient data protection with MFA on Vishwas V2 App

TMH Vishwas V2 App is an Online Platform for Booking OPD and Prime Appointments

Jamshedpur, August 19: To strengthen data protection, Tata Main Hospital (TMH) has announced the rollout of Multi-Factor Authentication (MFA) on the TMH Vishwas V2 App, effective September 1, 2025. MFA is a two-step security feature that verifies user identity through, login credentials and, a one-time password (OTP) sent to the registered mobile number. This initiative will enhance security for all TMH Vishwas V2 App users who log in with user ID and password, safeguarding sensitive medical data.

All users are advised to ensure their latest mobile number, email ID and residential address are updated on the TMH Vishwas V2 App before September 1, 2025. Users can refer to the User Manual on the app landing page and follow the steps under the “Mobile, Email ID and Residential Address update” SOP.

For assistance, general citizens of Jamshedpur may visit the TMH registration counter or the May I Help You Desk at Tata Main Hospital. The citizens can also seek help by writing on patient_experience@tatasteel.com or calling at the helpline number 0657-6641256.

Tata Steel employees, ex-employees and their families may also visit the TMH registration counter or the May I Help You Desk at Tata Main Hospital. Support is also available by writing on people.care@tatasteel.com or calling at 0657-6644555.

With the introduction of MFA, Tata Main Hospital is taking a significant step forward in safeguarding patient data and ensuring secure access to healthcare services. This aligns with our continued commitment to transparency, patient trust, and digital security.

Tata Main Hospital urges all users to complete the necessary updates at the earliest to avoid login disruptions and to ensure continued secure access to medical records and services through the TMH Vishwas V2 App.